Organizational mechanism of sustainable development of the tourism industry, role and application of technologies
Keywords:
Tourism, sustainable tourism, hotel management, organizational communication, customer experience, communication technologies, hospitality industry, effective communication.Abstract
Today, as a result of the rapid development of market relations, favorable conditions and opportunities are being
created to ensure the sustainable development of tourism, and the further integration of tourism into the national economy
is gaining importance in the country’s economy. Ensuring sustainable growth of the tourism industry and the hotel industry
requires systemic reforms. In the hotel industry, the role of innovative technologies is very important. Today’s competitive
environment is such that every hotel and every tourism business must constantly grow with the times or else the market
will squeeze it. Customer opinion is especially important in an era when marketing and management need to focus
heavily. This article provides a thorough analysis of the status and role of technology use in the hospitality and tourism
industry.
