Improving the Efficiency of the Organization Through the use of Innovative Models of Personnel Management

Abstract

In personnel management, the personnel performance assessment system is of particular importance, which
allows to increase the effectiveness of motivation, reduce turnover and increase labor productivity. The personnel management
system is defined as the process of proper organization, control and management of human capital. In this
regard, several methods for assessing the performance of personnel have been studied. In the enterprise under study,
one of the evaluation methods is already being introduced - this is the KPI method. As a result of studying this method,
the shortcomings of this method were revealed. The most important thing is that this method takes into account only
quantitative indicators of personnel performance. There was a need to find an assessment method that takes into account
the qualitative indicators of personnel performance. As a result of the analysis, the 360-degree method was chosen. The
reasons for choosing this method are the assessment of quality indicators with the minimization of subjective elements
by evaluating the employee’s activities from all sides: manager, colleagues, subordinate and client. To combine quantitative
and qualitative indicators, it was decided to create a generalized model for assessing the performance of personnel,
which will include the results of KPI and 360-degree methods. A generalized model for assessing the performance of
employees was developed, which includes qualitative and quantitative indicators and has a clear procedure for calculating
the final assessment based on mathematical calculations.